Frequently Asked Questions

- Why does Anderson Teak offer such a large range of products?

Our consumers’ preferential taste with regards to the style of furniture is important to us. Every person has a different taste toward our products. Based on our experiences, our preferences continually change along with our age, style, and way of life. Since we supply in all different level of markets with different kinds of preferences, we have to assure that we can cover all markets.

- Why is Teak furniture more expensive than other hardwood furniture on the market?
There are a number of cheaper hardwoods used for outdoor furniture with all of them inferior to teak. “Jarrah” is the most common of these woods and it does not have the same life expectancy as teak - let alone the same touch, feel or aesthetic quality. Teak furniture is not expensive when you relate the cost to its life expectancy; you must remember this when comparing prices. You are not comparing like with like when you compare teak with any other wood. It is a strange anomaly that despite the fact it is built to endure decades in harsh weather conditions, our furniture is less expensive than other quality indoor chairs and tables.

- Do less expensive items in the range have the same quality as the more expensive?
Generally price is dictated by the shape and weight of a piece of furniture. The more shape a piece has, the more wood is required to make it along with taking more time to create. Also, the heavier the sections of wood used means more weight and thus more cost. No matter which piece of furniture you choose, you can be assured that the same quality teak and standard of workmanship is used along with the same methods of manufacture and assembly.

- How do I look after my teak furniture?
Teak is a natural product; it can be left out in the open all year round through rain, hail or shine. Its color will gradually mellow to a graceful silver grey. The character of your furniture will alter, but its strength will remain. An occasional scrub down with hot soapy water will compliment this process and discourage any moss growth.

- How long will it last?
Teak furniture should last a lifetime if properly built in the first place. We use only the top grade kiln-dried timber, epoxy resins for lasting strength, and any metal parts are either stainless steel or solid brass, which will not rust or corrode when left outside. The top grade teak furniture which is used in all our furniture and with its high natural oil content, resists both warping and rot and ensures that Indian Ocean teak furniture will last more than a lifetime.

- Cracks appear periodically in my furniture and then go away?
This is perfectly normal as the wood breathes and reacts to variations in the moisture content of the air. The cracking tends to appear on the end grain sections and usually happens early in the life of the furniture. Cracks come and go depending on seasonal variations but rarely do they affect the strength, performance, or life expectancy of the item.

- Should I keep the furniture indoors during the winter months?
There is no problem wintering furniture outside, though it may need a washing down in spring before use. Should you prefer to bring your furniture indoors, our range of folding tables and chairs are perfect and can be easily tucked away when not in use.

- Spills, Stains, Chips and Scratches?
Most drink stains will weather out naturally or can be cleaned down with soapy water and a hard brush. Other damage or stains can be removed quite simply using ordinary sandpaper. The grade of sandpaper depends on the degree of damage. Serious damage - start with course and move up to fine. Light damage - fine grade is all you will need. Stains usually disappear with a light sanding.

- How easy is the furniture to assemble?
Most of the time the furniture is supplied flat-packed in semi-assemblies. Only few products come in fully assembles. All flat-packed items come with the hardware, dowels, screw glue and instruction manual. To make the furniture stronger and more stable, glue is required even though in some cases glue is not required. In most cases the furniture can be assembled within a few minutes by a single person with a minimum of tools. However, a helper is always useful.

- Am I Qualified for a Buyer? Click here 
If you are one of the following groups mentioned below then you're qualified to be our buyer. 
1. Importer that has the ability to buy container(s) order.
2. Owner of a resort, hotel, motel, country club, beach club, apartment complex, condominium, homeowner association, theme park,
    mall, restaurant, school, cruise ship and other public places.
3. Dealer, Reseller and Designer
4. Government project.

- Where can I buy Anderson Teak furniture?
Anderson Teak does not sell direct to the public.  However, if you are a reseller, wholesaler, importer or a project manager for a certain project you may contact directly to us.

For any questions you may have that are not answered above, please contact us.

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- What is California Proposition 65? 

California's Proposition 65 entitles California consumers to special warnings for certain products that contain chemicals above certain threshold levels.      

The general Proposition 65 notice is as follows: WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Proposition 65 notice for wood products is as follows: WARNING: Drilling, sawing, sanding or machining wood products generates wood dust, a substance known to the State of California to cause cancer. Use a respirator or other safeguards to avoid inhaling wood dust.  
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